Customers
We provide services to more than 50 commercial and not for profit organisations. Below is just a small sample of customers and their comments on the work we have done for them:
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Headland Archaeology
Waverley Lane has been providing us with IT support and services since 2004. Since then our IT systems have grown with our business to encompass two offices, in Edinburgh and in Glasgow, with three file servers and 50-plus workstations. Waverley Lane has installed and maintained a standardized IT system that meets our business needs for reliable file storage, high performance graphics systems and remote access.
Because of the inclusive support delivered through the Service Level Agreement, we no longer have to deal with the stress and administrative headache of logging, prioritizing and resolving IT issues that arise in our offices.
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Chalmers Surveyors
We have very high levels of confidence in Waverley Lane. During the migration they did what they had to do, with no fuss, and it couldn’t have gone better.
Waverley Lane migrated East Lothian company Chalmers Surveyors’ applications, data and emails to Small Business Server 2008. With practically no interruption to daily operations, Waverley Lane replaced the existing hardware and software with a single server solution.
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Mercat Tours International
I lead school trips to the battlefields of northern France and need to keep in touch with my business while I am away. Waverley Lane has given me the ability to have my email and information with me wherever I go.
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Kenmore Property Group
We have been using Waverley Lane to support our IT systems since 2000. They have taken us from dial up internet access, one server, two offices and 15 staff to a full WAN system accessed by 11 offices throughout Europe and the Middle East - with a bank of servers in a data centre, VOIP telephone systems and over 90 staff. The secure and solid network they have built for us means our staff can easily access and share documents regardless of location.
We rely on Waverley Lane to react quickly to any issues, but we also really like their proactive monitoring system.
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Balmoral Asset Management Ltd
Waverley Lane provides a comprehensive yet unobtrusive service to our business. They are always thorough and able to adapt to our needs, and I do not have any hesitation in recommending them.
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Mercat Tours
We work seven long days every week in the tourism business, and knowing that our systems are monitored and managed by Waverley Lane assures us that we are ready for our customers whenever they arrive.
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Dunalastair Philip Wilson
Waverley Lane have developed and supported our IT systems for seven years, and it is true that you get what you pay for; I would rather pay for a service I know I can rely on to be there when I need it.
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Caledonia Languages Abroad
As our business grew it became apparent that we needed to review our IT systems; our problem was that we really lacked expertise in this area and had no idea where to start. Meeting with Waverley Lane really helped us understand what our options were and mapped out a plan of action that was affordable to us.
Implementing the new system and technology has made a remarkable difference to our team’s efficiency. Waverley Lane took on the task of liaising with the company in control of our in-house reservation application and we now have a reliable and secure system in place. Any problems are always quickly resolved by the helpdesk team who we have come to know over the last year; with Graeme and Rob on hand to problem solve, and our quarterly visits, we feel very well looked after.
